At Dream Market, we are committed to offering only the highest-quality products, each carefully selected and tested by food industry experts. Every item we carry meets strict ingredient criteria and has passed rigorous taste tests to ensure it delivers on both quality and flavor. It's important to note that not all products from the same brand meet our standards. We only carry items that align with our values of healthy, clean ingredients and exceptional taste. This ensures that you receive only the best from our curated selection.

No, a subscription is optional. You have the flexibility to subscribe to specific products of your choice. Alternatively, you can opt for a membership on our platform. Subscription feature launching soon.

We're your local one-stop wellness shop, dedicated to promoting local brands owned by women and minorities that are better for people and the planet.

Yes, we provide both wholesale and retail options for our products. For wholesale inquiries, please contact our customer support.

Given our partnerships with our brands, offering smaller quantities of all items is challenging. However, we are working on introducing a sampling program soon. In the meantime, if you're interested in smaller quantities, please complete this form, and we'll do our best to accommodate your request.

To become a partner, simply contact us with your business details and we'll guide you through our partnership process.

The order fulfillment lead time is 3-5 business days from the time the vendor processes the order, with the product being shipped directly from the vendor.

Once your order has been processed, you will receive a confirmation email with a tracking number and a link to track your order. Please note that as we utilize dropshipping, the dispatch times can vary depending on the vendor. Each vendor may have different processing times, but rest assured, you can monitor the progress of your shipment through the tracking information provided as soon as it's on its way. If you have any questions or concerns about your order's status, feel free to contact our customer service for assistance.

Please inspect your package and its contents for any damage as soon as it arrives. If you find any damage, email us photographs of the damaged items at dreammarketchi@gmail.com and make sure to include your order number. If the package was damaged during shipping, we will also need pictures of the box it was shipped in, along with the damaged items. We will either replace the damaged products or issue a credit for the value of the damaged items.

At Dream Market, we are dedicated to providing exceptional service through our online marketplace. Given our commitment to reducing our carbon footprint, we do not accept physical returns of items or orders once they have been shipped.

Quality Concerns:
If you are not satisfied with the quality of any item, please contact us via the chat function on our website within 30 days of receiving your order. We are committed to addressing your concerns and ensuring your satisfaction.

Refund Eligibility:
We reserve the right to refuse a refund if the request is not made within the 30-day window or if we suspect abuse of our return policy.

Product Freshness Guarantee:
We guarantee that our pantry staples and dry goods will remain fresh for at least 30 days from the date of delivery. Many of our products often exceed this timeframe. However, to prevent waste, we recommend against bulk purchasing beyond immediate needs.